1. CUSTOM FONTS
How do I use a specific font I found online?
We’re happy to help incorporate a font you’ve found into your semi-custom stationery. Simply select the Custom Font option on the piece(s) you’d like to personalize. After checkout, we’ll reach out via email to discuss your font selection and guide you through purchasing any required font licenses.

2. TURNAROUND TIMES
How long will my order take?
Most orders are completed and delivered within 3-4 weeks. Timing may vary depending on revisions and order size.

Estimated Timeline:

• Proofs: within 2 business days
  
• Revisions: 1+ business days depending on revisions requested and your response time
  
• Printing: 2-3 weeks after final proof approval
  
• Shipping: 3-5 business days
  

3. COLOR DISCLAIMER
What’s the best way to see a paper color in person?
Our paper colors are represented as accurately as possible, but slight variations may occur between screen and print. If you'd like to see a color in person before ordering, please email us to request a physical paper sample.

NOTE: Lighter font colors will not show up on darker papers unless you choose white font. However, white font color will not show up on the following paper colors: white, cream, blush, mist, wheat or light breeze.

4. GUEST NAMES & ADDRESSES
How do I submit guest names?
For items that include individually printed guest names or addresses (such as place cards, escort cards, seating charts, or envelopes) we’ll automatically send instructions via email after purchase for submitting your list in a simple spreadsheet format.